GDI Communications – Bi-Monthly Newsletter – June 2018

GDI Bi-Monthly Newsletter





    1. GPODs News    グローバルマインドを持つ人材育成及び弊社のGPOD をご紹介します

    2. Training News      Small talk(世間話)でコミュニケーションを円滑にする方法とは?

    3. Global Study News    赴任前に準備するポイント3つをご紹介します

Dear Valued Customers, Clients and Friends of GDI


Greetings all. I hope this month’s newsletter finds you all well and pushing forth towards your Global Goals. If you are still considering the idea of moving beyond your current markets, if you are still on the fence and somewhat apprehensive about taking the leap to unknown territories to expand your business, this month’s greeting may be of some use when considering Global Business.

Doing business around the world can seem a long way from doing business in your hometown or home country. But each year countless numbers of small businesses are making the leap to do just that. Like most long journeys, going global can be boiled down to a series of steps. Here are the six basic steps to going global.

1. Create a Business Plan
Start your campaign to grow by evaluating your needs, setting your goals and creating a clear and concise international business plan. It’s essential to assess your readiness and commitment to grow internationally before you get started.

2. Market Research
Conduct foreign market research and identify international markets of interest. JETRO is a great source of information for companies thinking of expanding abroad.

3. Product Distribution
Evaluate and select methods of distributing your product abroad. You can choose from a variety of means for distributing your product, from opening company-owned foreign subsidiaries to working with agents, representatives and distributors and setting up joint ventures.

4. Product Pricing
Learn how to set prices relative to the local market and similar products, negotiate deals and learn how to navigate the legal morass of exporting.

5. Do Your Homework and Learn the Local Culture
Many companies make the mistake of just jumping into a new country or market without taking the needed time to learn and adjust to the culture. This of course means business culture and social culture. Take the time to learn the local etiquettes, language and more to reach your success.

6. Make Sure to Have a Great Global Team
Whether developing your Global Team in Japan or hiring locally in new markets and countries, be sure to find the right people for the position. These people will be the key players, who represent your company and brand and assist you in achieving your Global Objectives. Great People are the Key to Success!

I hope you find these 6 tips to Going Global useful and look forward to your success on the International stage!

Have a great start to the summer months, and remember…

Now is the Time!

R. James Hedden










「Now is the Time!」

R. James Hedden


Global Support / Consulting


The Value of a Global Mindset


In this newsletter’s greeting, GDI Communications’ CEO mentioned 6 main steps to going global. However, he noted that the most important one is people. As he states, “People are the Key to Global Success” because global connections are what bring about this success and people make these connections – people with a Global Mindset. To gain a deeper insight into the Global Mindset and what is required, watch this presentation by Mansour Javidan Ph.D., from the Najafi Global Mindset Institute at Thunderbird School of Business, where he talks about the various areas that make up the Global Mindset. If you are planning on Going Global and are looking at developing a Global Team for this purpose, make sure your people have a Global Mindset first. From this starting point success is possible. But without the Global Mindset, success is much more difficult, if not impossible.

GDI Communications’ Global People on Demand (GPOD) Program has been designed to support small to medium sized enterprises (SMEs) with their staffing needs, especially when the need requires staff that meet certain global qualities. Our GPODs can provide support from language training to global strategy development, but most importantly they can support the development of a Global Mindset within an organization. So, if you are considering expanding into new global markets or just developing a more Global Mindset within your organization, our GPODs, together with GDI Communications’ many years of experience, is the perfect choice to support your global initiatives.

「人はグローバルな成功への架け橋となる存在」、なぜなら、グローバル化の実現に繋がる国際社会での関係構築は、グローバルマインドを持つ人材があってこそ成り立つものだからです。グローバルマインドセットについての詳細や、取得するのに何が必要なのかを知りたい方は、グローバルマインドセットの第一人者である、マンスール・ジャビダン氏 (サンダーバード国際経営大学院 名誉教授)のプレゼンテーションを是非ご覧ください。グローバルマインドを持つ人材の育成方法を様々な観点から挙げています。ここで、改めて述べさせていただきます。グローバル化の実現や、グローバルチームの開発を考える前に必ず必要となるのは、グローバルマインドを持つ人材の育成です。これをすることにより、初めて成功に近づくことができますが、グローバルマインドセット無しでは、成功への道は険しいものになってしまいます。弊社が提供するGlobal People on Demand (GPOD)は、中小企業が求めるグローバル人材のニーズにお応えするように開発されたプログラムです。弊社のGPODスタッフは、言語研修から海外戦略の開発まで、様々なサービスの提供に加え、組織内のグローバルマインドセット構築にも全力でサポートさせていただきます。



Global Training


How to … make interesting Small Talk

どのように… 面白いSmall Talk(世間話)をするか

Greetings from the GDI Training Division!

We hope, you are all doing well and enjoying the sunny weather now that rainy season is almost over. Now is also the time for BBQs and other outdoor events, with family, colleagues and clients. What better opportunity could we ask for to socialize and build new relationships? Still, many of us dread situations where we have to engage in small talk with people we don’t know. We fear running out of topics too quickly and most of all, we don’t want to be thought of as boring.

In a past Newsletter, we spoke about the importance of small talk and how to focus on the person we are speaking with. So, today let’s have a look at what we can do to insure we are having an interesting conversation about topics beyond the weather and weekend plans:

Ask open-ended questions
Always try to ask open-ended questions (What? Why? How…?)! They offer more possibilities to deepen the conversation and also give us the chance to ask more interesting follow-up questions.

For example:
● “Where are you from? … What is your hometown like? / How is your hometown different from…(Nagoya)?”

Focus on your conversation partner and see if he/she seems interested in the topic by listening actively and keeping an eye out for nonverbal cues.

Expand your own knowledge & be curious
Asking more in-depth questions and ones that are beyond the standard topics also means that you are probably going to ask more specific questions about your partner’s life and their individual experiences. Remember to share information about yourself as you do, because you do not want the conversation to seem like an interrogation. Lastly, ask about what they think or how they feel as being asked about our opinions or for our advice, makes us feel valued and that our opinions matter.

For example:
● “You seem to know a lot about____. What do you think I should do about….?”
● “You have lived in/You live in____, right? What would you recommend to (do / see / eat / …)?”

Listen attentively and be genuinely interested. Try to expand your own knowledge through the conversation. If you don’t know much about something your opposite just mentioned, this is the perfect opportunity to fill in those gaps!

We hope, these tips help you enjoy socializing more and to make your small talk more interesting both for your conversation partner and for yourself.

GDI 研修チームからご挨拶です。

梅雨の時期が終わりに差し掛かっていますが、皆さまお変わりなくお元気で、この晴れやかな天気を楽しんでいることと思います。この時期は、家族や会社の同僚、クライアント様と一緒に、BBQやアウトドアに出かけることが多いことでしょう。そんな中、新しく知り合った人たちと会話を始めるには、どうやってきっかけを作ったら良いでしょうか。私たちの多くは、大抵会ったばかりの良く知らない人とSmall talk(世間話)する状況にあまり慣れていません。会話の途中で共通の話題に尽き、沈黙になると困ってしまいます。

過去のニュースレターでは、Small talk(世間話)の大切さや、どのようにしたら人と上手くコミュニケーションを図れるかに焦点を当てました。今回のニュースレターでは、天候や週末計画のトピックを越えた、一歩先の交流に焦点を当ててみましょう。

相手への質問は、Yes, Noだけの答えにならないように

● “出身はどちらですか?…あなたの故郷は、どのような街ですか?/ あなたの故郷は(名古屋)と比べて、どのように違いますか?”



● “あなたは、__についてたくさんのことを知っているようですね。__に関して、私はどうすべきだと思いますか?”
● “__に住んでいましたよね?何か(すること/ みること/ 食べること)お薦めはありますか?”


上記のヒントは、相手と自分の双方にとって、Small Talk(世間話)を楽しむのに役立つ価値のあるものになるでしょう。


Global Study


What preparation is needed before going overseas?


Dear GDI Clients and Students,
Although it is still June, it is unusually hot this year. During the hot season our Global Study Division is receiving many applications for the summer program in July and August.

Also, our students, who will be sent abroad by their companies and who used our overseas study program as preparation for their new workplace are going to come back from Canada on July 1st. This month, we looked at the feedback from around 20 of our students who returned from Canada. Based on their feedback, we will introduce the preparatory steps and things to do before going abroad.

So, what kind of preparation is necessary before departing for overseas?

Preparatory Steps

Getting many Opportunities to Talk with Native Speakers
Actually, it is hard to communicate with native speakers and it needs courage even though we choose to be in an only English-speaking environment. Especially, many of us Japanese avoid speaking because we fear making mistakes.
≫ Practice while you are still in Japan so you can get used to communicating in a foreign country.

Finding Things of Interest
It might be a bit difficult to find a new hobby or things you like while working, but you will have more opportunities to talk with native speakers if you join some communities or activities after school. Taking up a new hobby or activity is a great way to interact and actively communicate with people in your circle or community.
≫ We also recommend joining volunteer activities if you can’t find any hobbies.

Prepare to Talk about Yourself and Your Country
Abroad you will also meet many people from other countries and they will probably ask about you as well as Japan, which is a good chance to get to know each other. Furthermore, you can prepare and train to talk about yourself and your culture in English which helps you to actively pursue new friendships.These are our students’ and our recommendations before going abroad.We also got a lot of feedback that many students say they should have studied more English before departing. For this, we offer a special pre-departure training. This training consists not only of studying English, we also teach skills that are needed for interaction in a foreign country like inter cultural understanding and being able to quickly respond in English.

Please feel free to contact us at your convenience:

Also, if you want to know more details about the Canada trainee training, please ask us anytime.


6月にもかかわらず、比較的暑い日が続きましたね。 留学部門では、この時期になると7月、8月に向けたサマープログラム参加のお申し込みが増える時期です。 また、企業様プログラムの一環で、海外赴任前研修として、2か月間カナダに短期留学に行かれた生徒様が7月1日帰国されます。 今月は、赴任前カナダ研修から帰国された方々20名様のフィードバックを参考に、赴任前に準備することについてまとめました。


≫ 日本で話す準備をしておけば、現地でもすぐになじむことができるでしょう。
≫ 現地ですぐ見つけるのは難しい場合は、ボランティア等の活動に参加されるのもお勧めです。